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Support Engineer

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SoftGroup is looking for Support Engineer

We need and you have:

  • Minimum of 2 years of professional experience in IT support center;
  • Technical skills:

– Installing of MS OS Windows (8.1, 10, Server 2012, 2016); experience with Windows Embedded will be considered as an advantage;
– Working with Ticket systems and CMDB;
– Working knowledge of DB – Firebird, MS SQL;
– Working with office package + Visio;
– Experience with Remote Desktop, TeamViewer;

  • English – written and spoken; second language is a benefit;
  • Information Technologies/Computer Science or other technical education;
  • Ability to analyze business needs;
  • Capability to prioritize workflow.

We need and you can:

  • Support Desktop (Notebook, PC, Printer), Office SW & HW devices and peripherals;
  • Maintain Active Directory (MS Exchange 2013 – an advantage);
  • Work with one or more systems for printing and image recognition like Wolke, Weber, Cognex is an advance;
  • Work with client side of Warehouse Applications;
  • Configure or investigate Mikrotik routers;
  • Work with VPN (Cisco, CyberRoam, etc.).

If you are:

  • Self-motivated and ambitious professional;
  • With friendly and team player attitude;
  • Great communicator with proven presentation skills;
  • Excellent organizer with strong time management skills.

The company offers:

  • Opportunity for career growth in a dynamic company;
  • Interesting work with the latest technology;
  • Excellent working environment;
  • Additional health insurance;
  • Mobile phone + sponsored mobile plan;
  • Regular team buildings and celebrations;
  • Competitive remuneration.

Please send your CV to office@softgroup.eu

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