The pharmaceutical industry in UAE

#1 in Top 5 emergent markets in MENA

Key Industry Indicators

First of kind traceability system, ensuring reliability of medicines and patient safety in the region
With a rapidly growing domestic pharmaceutical manufacturing industry, the UAE has become a favorite destination of global pharma companies
The size of the local pharmaceutical market is expected to hit $4.7 billion by 2025, up three times from 2011

Pharmaceutical Track & Trace Landscape

The UAE’s Ministry of Health and Prevention – MoHAP has published legislation that defines the Serialisation and Track and Trace (T&T) requirements for all participants involved in manufacturing, distributing, and dispensing pharmaceutical products.


This legislation is driven by the need to maintain and improve patient safety whilst at the same time reducing counterfeits within the UAE.


Tatmeen is the Information Technology (IT) regulatory system that will support the UAE T&T legislation for the pharmaceutical industry. All products placed on the UAE market need to display a serialized unique identifier on the product secondary packaging. Also aggregated packaging (aggregated homogenous products or logistics units) must display a serialized unique identifier. The appropriate serialized identifiers must be used to record the operational and transactional movements of the products throughout the supply chain and during dispensing to the patient/consumer.

13th December is here and SoftGroup is ready to provide you with …

uae tatmeen logo



The deadline of the 6-month grace period is here. After 13th December all pharmaceutical products imported into the UAE must comply with the decree by applying a 2D matrix barcode and human-readable format, by following GS1 standards.


SoftGroup developed a fully Track & Trace solution in compliance with all Tatmeen requirements – SoftGroup® SaTT UAE Solution.

SoftGroup® SaTT UAE Solution

SoftGroup® SaTT UAE Hub Gateway provides a connection and data exchange between UAE National Track & Trace System – Tatmeen digital platform and all supply chain actors (MAHs, Manufacturers, Licensed Agent, Brand Owners, Wholesalers, Distributors, etc.). The solution will allow access to the product master data (PMD) of imported or produced drugs and uploading and  publishing the product pack data (PPD), including serial and aggregation reports of all packaging levels.

softgroup uae tatmeen cloud solution
  • Commissioning, Aggregation and Shipping
  • Hierarchy Change: Pack (Child-Parents-Packing confirmation) & Unpack (Parents-Child-Unpacking confirmation)
  • Product Transfer: Shipping, Receiving, Shipping Returns, and Receiving Returns
  • Product Status Updates: Sampling, Lost, Stolen, Damaged, Dispensed, Exported, Blocked (for Inspection, Recall, Destruction), Unblocked, Recall
  • Product Verification in Portal
  • Requests & Receipts Confirmations, Notifications & Alerts
  • Outbound & Inbound documents
  • User rights depending on groups membership

The system will support all possible statuses and functionality, required by the UAE Ministry of Health and Prevention (“MOHAP”).The system supports all possible statuses and functionality, required by UAE Ministry of Health and Prevention (“MOHAP”).

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